Privacy Policy
Last Updated: February 16, 2026
Unrivaled Audio (“we,” “us,” or “our”) operates Unrivaled Audio, including this website and all related information, content, features, tools, products, and services (the “Services”).
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you:
- Visit our website
- Purchase a custom song or instrumental
- Communicate with us
- Interact with our Services
If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to personal information.
By using the Services, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
“Personal information” means information that identifies or can reasonably be linked to you.
Depending on how you interact with us, we may collect:
Contact Information
- Name
- Email address
- Billing address
- Phone number (if provided)
Payment Information
- Payment method details
- Transaction confirmation
- Billing details
(Note: Payment card data is processed securely through third-party payment processors. We do not store full card numbers.)
Order Information
Because we create custom songs, we may collect:
- Recipient name
- Relationship details
- Occasion information
- Memories or stories
- Song preferences
- Lyrics or customization details
Communications
- Emails
- Customer support messages
- Order-related messages
Device & Usage Information
Automatically collected data such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
This information may be collected via cookies or analytics tools.
2. How We Collect Information
We collect information:
Directly From You
When you:
- Place an order
- Fill out a form
- Contact us
- Subscribe to emails
Automatically
Through cookies and similar technologies when you use our website.
From Service Providers
Such as:
- Payment processors
- Website hosting providers
- Email marketing platforms
3. How We Use Your Information
We use your personal information to:
Provide and Deliver Services
- Process payments
- Create your custom song
- Deliver digital files
- Communicate about your order
Improve Our Services
- Analyze website performance
- Improve user experience
Marketing
- Send promotional emails (you may unsubscribe at any time)
- Inform you of new offerings
Security & Fraud Prevention
- Detect fraudulent transactions
- Protect against unauthorized activity
Legal Compliance
- Comply with legal obligations
- Enforce our Terms of Service
4. How We Share Information
We do not sell your personal information.
We may share information with:
Service Providers
Such as:
- Payment processors
- Hosting providers
- Email delivery services
- Analytics providers
These providers process information only to help us operate our business.
Legal Requirements
If required by law, subpoena, or to protect our rights.
Business Transfers
If Unrivaled Audio is sold or transferred, personal information may be included in that transfer.
5. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites. Please review their policies separately.
6. Children’s Privacy
Our Services are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.
7. Data Security
We implement reasonable safeguards to protect your personal information.
However:
- No system is 100% secure.
- Transmission of information over the internet carries inherent risks.
We recommend not sending sensitive information through unsecured channels.
8. Data Retention
We retain personal information only as long as necessary to:
- Fulfill orders
- Maintain records
- Comply with legal obligations
- Resolve disputes
Order-related content may be retained for business records and portfolio purposes unless confidentiality is requested prior to delivery.
9. Your Rights
Depending on your location, you may have rights including:
- Right to access your personal information
- Right to request correction
- Right to request deletion
- Right to opt out of marketing communications
To exercise these rights, contact us at:
We may need to verify your identity before fulfilling requests.
We will not discriminate against you for exercising your rights.
10. International Users
If you are located outside the United States, your information may be transferred to and processed in the United States.
By using our Services, you consent to this transfer.
11. Cookies
We may use cookies and similar tracking technologies to:
- Analyze website traffic
- Improve user experience
- Support marketing efforts
You can adjust cookie settings in your browser.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Your continued use of the Services constitutes acceptance of changes.
13. Contact Information
If you have questions about this Privacy Policy or your personal data:
Unrivaled Audio
Email: unrivaledaudio@outlook.com
United States